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Long Island Heating and Cooling INC, we are here to help you. No matter what kind of heating and cooling job it is, we’re always here to serve you. If you have any questions, please do not hesitate to call or email us. Here are some questions below maybe help you to understand.
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Yes, you can call emergency services. We will try to help you on the phone. If we need to come for any reason for after hours or Sunday, the survey charge will be different than regular office hours.
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Yes, we offer 3 months warranty for any parts that we install. If we install any ductwork or air condition systems, we offer a 3-month labor warranty and all the brands come with a manufacture warranty for new installation for 8 to 10 years is depends on what brand you choose. But you can buy an extra labor warranty from Long Island Heating and Cooling, but it will be extra charge only for new installation. This warranty is only for residential not for commercial.
Yes, it is the best thing to do for your system. You call us and we can check your boiler operation and clean your burner, check your head exchanger, check all the wiring connection, check for any water leak around boiler area and check operation on circulator pumps.
Yes, you do every year before winter. We are changing your oil filter. We change your oil pump screening, and we clean your burner assembly and change your nozzle. This is important if you have an oil boiler or oil water heater.
Seer stands for Seasonal Energy Efficiency Ratio. Divided by the energy it uses in Watt-Hours. Residential air conditioners sold in the United States must have a seer of at least 13. The hired seer rating system will be energy-efficient on your cooling and heat pump system.
Yes, you can speak to our manager or lead technician for any questions or concerns. Just call our office number and ask for a manager or lead technician. You can also email us.
Yes, and we use our own material their way by it from supply house that we think is the best for the job.
BTU stands for British Thermal Unit, and it represents an amount of heat that must be added to your indoor environment. Heating or cooling an area of 400 square feet area or room equal to 12,000 BTU.
It is a measurement of air conditioner’s ability to remove heat from space or home. This is called its cooling capacity. How much heat they can remove from a space or home in one hour. 1 tun air conditioning System is 400 square feet.
If you add refrigerant every year, that means you have a leak in your system. We highly recommend to do a leak search and repair. We are looking for the leak in your system with nitrogen and leak detector. We put high-pressure nitrogen, check all connections, evaporated coil, and condenser coil check for leaks. In some cases, we find the leak and we fix it. If we cannot find the leak, then we put leak sealer in the system and hope for the best.
